Why Creasol Shop?
Senast uppdaterad (2011-06-07 11:40) Skrivet av Technical support 2010-09-08 09:08
Why should you choose Creasol Shop ?
Most products have been designed and manufactured by us, so we have the complete knowledge and therefore we can offer full support in case of troubles.
For each device, always the last version, with the latest firmware version.
Many products are available in stock, so we can delivery the good, in most cases, in only 1 working day.Two years warranty for the end user, or one year warranty for companies. For all products manufactured by us, offering warranty is even simpler for us.
Experience: we are not a simple shop which sell thousands of products, but we only sell products manufactured by us, or devices which we know very well, offering a full after sales support.
You can choose different ways to get support, like- Online Live Support , a good way to exchange instant messaging with our technical staff.
- Free call from your PC to our PBX, suitable for italian people only.
- Email to shop@creasol.it or by a web form
- Fax, phone, post: look at the Contact Us section
Secure payment solutions: we use well-known and secure on-line payment systems like Paypal and IWsmile to let the customer paying with the maximum security, without revealing to us the information about credit card.
Choosing some payment solutions, e.g. bank transfer, it's possible to have an extra discount. Better information in the Sale & Delivery terms.
Feedback: 10 days after shipping, each buyer is prompted for a feedback, that is automatically published on the website and permit the visitor to see some random feedbacks from the buyers. If something goes wrong in a order, visitors will be notified.
Feedbacks
Alexander Studt told us:Guter Bestellablauf, nur sollte für Firmenbestellungen die Möglichkeit gegeben sein die UID Nummer zu hineterlegen damit eine Steuerfreie Rechnung möglich ist!
martin told us:
Excellent Customer Service!!! I can recommend this shop as the really care on the customer. Originally the MULTI was not compatible to my remote control. Ing. Paolo did everything to make it compatible and also updated the firmware in my MULTI. I'm absolutely impressed!! Thank you.
MONTERO told us:
Merci beaucoup, livraison ultra rapide, les 2 CREASOL FOUR, fonctionnent à merveille, bon contact avec le SAV. A bientôt pour d'autres achats. Je vais recommander le site à mes amis. Bonne fin de journée.
Jean-Michel SUSA told us:
Creasol Four: 433 MHz remote control duplicator --> Very good product. Easy to set. It works great. Delivery in 48 h. Bigs thanks for you and UPS. I am a satisfied customer. I will recommend your site to my friends. Thanks à lot. cordially.
Adelino Marques Santos told us:
Prezado amigo, Eu confesso que no começo me senti um pouco inseguro, pois a distancia e as vezes a dificuldade na comunicação, cause isto. Mas tudo correu bem aquilo que eu comprei fiquei muito satisfeito, e se houver necessidade, comprarei novamente. Um abraço, e boa sorte. Adelino Santos
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Creasol di Subiaco Ing. Paolo - via Castelletto 115, 31010 Farra di Soligo TV - ITALY - VAT ID: IT033664770264 R.E.A.: TV-346238
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