Why Creasol Shop?
Laatst aangepast (dinsdag 07 juni 2011 11:40) Geschreven door Technical support woensdag 08 september 2010 09:08
Why should you choose Creasol Shop ?
Most products have been designed and manufactured by us, so we have the complete knowledge and therefore we can offer full support in case of troubles.
For each device, always the last version, with the latest firmware version.
Many products are available in stock, so we can delivery the good, in most cases, in only 1 working day.Two years warranty for the end user, or one year warranty for companies. For all products manufactured by us, offering warranty is even simpler for us.
Experience: we are not a simple shop which sell thousands of products, but we only sell products manufactured by us, or devices which we know very well, offering a full after sales support.
You can choose different ways to get support, like- Online Live Support , a good way to exchange instant messaging with our technical staff.
- Free call from your PC to our PBX, suitable for italian people only.
- Email to shop@creasol.it or by a web form
- Fax, phone, post: look at the Contact Us section
Secure payment solutions: we use well-known and secure on-line payment systems like Paypal and IWsmile to let the customer paying with the maximum security, without revealing to us the information about credit card.
Choosing some payment solutions, e.g. bank transfer, it's possible to have an extra discount. Better information in the Sale & Delivery terms.
Feedback: 10 days after shipping, each buyer is prompted for a feedback, that is automatically published on the website and permit the visitor to see some random feedbacks from the buyers. If something goes wrong in a order, visitors will be notified.
Feedbacks
A George told us:Fully as advertised: A difficult to find solution (Creasol Multi) that works, is offered at a fair price, was shipped quickly & with an efficient Live Support option when there are little hiccups with decyphering the instructions. Nicely done Paolo!
Werner Kainz told us:
Lieferung rechzeitig eingetroffen. Mit Produkt ( Handsender ) sehr zufrieden.
Colin Lewis told us:
Creasol multi took 6 days for delivery to UK. I bought the item because of the comprehensive range of frequencies and very simple pairing process. Unfortunately it only paired with one remote (Sparkrite car alarm SRA2-2)out of 4 tried (failed with Scorpion 738 car alarm, digitronic transmitter for gate, and Seip 4 button transmitter for garage door). Suggestion: a remote that duplicates 30-870 MHz!
Michele Battaglia told us:
Pandis e' un ottimo prodotto e funziona come da specifiche; ma soprattutto la qualita' del supporto tecnico e' eccellente: nel giro di tre giorni mi e' stato riconsegnato il telecomando con firmware modificato per riconoscere entrambi i segnali del mio FAAC originale a due tasti, uno dei quali era strutturato in modo anomalo: comunicazione, disponibilita' e professionalita' ai massimi livelli. Complimenti a Paolo!
KarelK. told us:
I want to thank you for the quick refund, you are an example for how resellers has to operate on the Net...... Super!!!!! Sorry for my stupid " click " I had to read and check your site more carefull. Kind regards
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Creasol di Subiaco Ing. Paolo - via Castelletto 115, 31010 Farra di Soligo TV - ITALY - VAT ID: IT033664770264 R.E.A.: TV-346238
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